Policies and Procedures:
Welcome to the Sondevida, LLC website. Please review our terms and conditions, which govern your use of the site. By using this site, you acknowledge that you've read, understand and agree to be bound by these terms. If you don't agree to these terms, then please don't use our site.
Copyright & Trademark Notice
Copyright © 2004 by Sondevida, LLC. All rights reserved. "Sondevida" and the Design Mark of Sondevida, LLC, consisting of a Globe, yellow in color graduating to orange in color, with a blue "S" superimposed on the globe, are registered trademarks of Sondevida, LLC. Other trademarks and service marks mentioned on this website are the property of their respective owners.
Credit Card Guarantee
Sondevida, LLC wants to make shopping online a convenient and safe experience. Here's our Credit Card Guarantee:
Our computer system safeguards all payment information that you transmit to us while using our site. This includes your user name, password and credit card number and expiration date. We convert your personal information into code that is securely transmitted over the Internet. If someone fraudulently uses your credit card information as a result of your making an online purchase from Sondevida, LLC, you must notify your credit card provider in accordance with its rules and procedures. If you do so, and your credit card provider holds you liable for unauthorized charges, we'll reimburse you for the liability up to $50, the limit of your liability under federal law.
We don't want you to have anything from Sondevida, LLC that isn't completely satisfactory. If you wish to return an item, within seven days of receipt, send it to us at Sondevida, LLC, P.O. Box 202, Troy, Idaho 83871-9635. Enclose a note telling us:
- How you want us to handle the return. We can exchange the item, issue a gift certificate, issue a refund or credit the card originally charged.
- Why you're returning the item (for example, wrong product, damage in transit, and so on).
- The name and address to which we should send your refund or exchange.
- An email address, fax or phone number so we can contact you if we have questions.
- If you need to use freight shipping to return the item to us, call our customer service department at 888-326-5326 and we'll make the necessary arrangements.
The courts in Latah County and the state of Idaho will have exclusive jurisdiction in all disputes relating to the use of this website, and the ordering of goods and services.
Choice of Law
These terms and conditions will be governed and construed in accordance with Idaho law. Sondevida, LLC may change these terms and conditions with or without notice. Please review this link regularly to see any changes.
The goods and services described on this site are available only within the United States of America.
This site contains links to websites operated by other businesses. Sondevida, LLC does not control these other sites and isn't responsible for their content. We don't necessarily endorse the linked sites or have any association with the operators of those sites.